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Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) You’ve reached the main menu. To reach a staff member by name, please press 1. For sales inquiries, press 2. For technical support, press 3. To place a purchase order, press 4. For accounting, press 5. To find a store location near you, please press 6. Press 0 to speak with a representative. 4. Product-Focused
2. Give them a short Introduction of your company such as name and location - if have multiple offices- as well as your office hours. Popular examples are:
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
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“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
Website: https://www.att.com/support/smallbusiness/article/smb-digital-phone/KM1195027/
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
Everyone is always in a hurry, so giving them any relevant information or important navigation options upfront is going to be the best way to go. This is particularly important when the company greeting is used with an automation navigation system, where information isn’t as immediate. Can people dial an extension to get to their desired party? Let them know right away.
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
Website: https://www.macrynvoicegreetings.com/voicemail-greetings-business-phones-cell-phones/
1. Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.
In 2019, Vonage collected 2,010 survey responses asking consumers about their experiences with IVR. 85 percent of the respondents said they had abandoned a call after reaching an auto attendant. They also found that on average, consumers abandoned 27 percent of calls to businesses because they reached an auto attendant. Additionally, 51 percent of consumers abandoned a business altogether after one of these experiences.
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."