This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
1. Make sure to use positive and anti-cliche wording; write your message in your own words and unique to your company. Here are a few examples:
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If you’re not dedicating resources to messaging channels right now, you're not serving your customers in the way they want you to serve them.
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17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Without business texting, you could be missing opportunities to serve your customers and increase sales every day.
You can create a list of up to 32 phone numbers and have them forwarded to another phone number, voice mail or do-not-disturb announcement.
Note: For the purpose of the survey, Twilio defined “messaging” as SMS (text messaging) and communications sent through messaging apps like Facebook Messenger, WhatsApp, and Snapchat. While that’s not “texting” per se, businesses often manage these channels together through a business texting solution with a universal inbox.
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You can specify where users can access their voicemail on their phone—in the Calling User Portal or to a specified email address as a .tiff file.
Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
A custom greeting helps your business look bigger and more professional. Tresta makes it easy to record or upload the perfect greeting to your phone system.
26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.