2. Greet the caller by name if you know them. If your phone has caller ID, you may know who is calling you before you answer. If they are your friend or acquaintance, feel free to greet them with a question of how they are doing. You can express happiness at hearing from them as well.Tip: Although caller ID will tell you whose phone is calling you, someone else could be using their phone. Try saying, “Hi Levi, how are you doing?”
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Once in the salon, staff at Blu Salon Aveda in Arcadia, California, Owner Kim Hansen offers both a unique greeting and a parting gift: “Our guests are greeting with a smile, hot scented towels, cups of comforting tea, or if it’s cocktail hour—Blue’s Cocktail of the Month. Within 48 hours of the service, clients are contacted and asked how they are enjoying their new look and offered a complimentary blowout to enjoy in the next two weeks.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
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Users can choose to change these settings in the Calling User Portal. Any changes made to these settings from the user will be reflected in both the Calling User Portal and Control Hub. Configure Additional Voicemail Settings for a User These additional settings can be configured with other voicemail settings for users in Control Hub.
A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
Your business phone system is a crucial asset, and there are numerous ways you can use and improve it to better serve your customers and achieve your business goals. But it’s hard to make smart, strategic decisions without data.
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
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All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
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28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!