Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
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Your company greeting should be created with that in mind. A strong company greeting will start the call off right, starting on a positive note while immediately getting people wherever it is that they need to go in your call navigation system.
Category: Phone Number, Mobile Phone, Contact Support, Business, Office Show more
Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
Your phone service includes a 411 and White Pages directory listing (simple, straight-line listing) for new phone number(s). A 411 and White Pages directory listing for your toll-free numbers is optional and provided at an additional charge.
Here’s a sample voicemail greeting script: “Hello, you’ve reached [name] at [company]. I’m unable to come to the phone right now. Leave your …
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
"On Air was wonderful in assisting the creation of our voice prompts. They caught our various script errors and inconsistencies and suggested thoughtful alternatives. Their voice talent was very cooperative and quickly delivered exactly what we wanted. I can definitely recommend working with On Air as they made our process quick and simple "
- Welcome to (company name), we appreciate your call. Unfortunately, no one is available to take your call, so please leave your name, number, and a message, and we will contact you as soon as possible. Thank you.
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