5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
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Guests calling into Studio Be Salon in Fort Collins, Colorado, are greeted by an auto-concierge designed to educate and entertain, says Owners Ian and Beth Weber: "We get tons of compliments on our phone system and are always thinking of ways to keep iit fresh. Give it a call right now (970-416-0400) and press 4 for a complimentary blowout or 5 for an instant confidence booster." (Editor's note: Go ahead and give it a call, we got Ian and Beth's permission.)
No matter what your call processing components, from Auto Attendants, to IVR, ACD and Voicemail, your organization should present a unified sound that represents your brand. Phone menu prompts, produced professionally, give your call processing clarity and brand identity every time your customers and prospects call. The way your organization is heard, especially during first impressions, can directly impact client successes and failures.
Check the Enable extension dialing without requiring a menu item check box to allow callers to directly dial an extension at any time.
Ryan Bozeman is a writer and conversion optimization consultant in Seattle, WA. He works with B2B technology startups, helping businesses find and execute effective content strategies. Any views or opinions represented in this post belong solely to the author. 8 Ways To Build Brand Trust & Make Your New eCommerce Business Look Established Tools, Templates, & Tactics You Can Use To Start, Run, & Grow Your Business 100+ Startup Tools About Us Work With Us Go to UniTel Voice »
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
Your company greeting should be created with that in mind. A strong company greeting will start the call off right, starting on a positive note while immediately getting people wherever it is that they need to go in your call navigation system.
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Listing Results Example Of Business Voicemail Message 48 Results Phone number Mobile phone Contact us Customer service
Voicemail greeting sample scripts voicemail messages complete your professional image. whether you are using your cell phone as a mobile office or desire a unified sound for all of your employees, voicemail greetings recorded by a professional voice over …
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
3. Use informal language with family and close friends. There’s no need to be professional when you are talking to people that you know well. Use slang language and words if they will know what you mean. However, if you are talking to someone older, like a grandparent, they may not be up to date on all of the slang language that you use. You can say things like, “Hey, what’s up?” and “What’s happening?”
The most engaging messages are slightly unique in nature. They combine a mix of clever scripting and music. Slight humour is often used to promote a product or service and is usually quite effective. It's also very important to choose both the written and spoken tone that appeals to the characteristics of your audience. If your target market is the younger generation, a script that includes slang words and is quite laid back would be an excellent choice. If your target market is primarily business professionals, then a more articulate choice of words would be more suitable.
Make sure to keep your voicemail greeting fresh and new. In fact, updating your voicemail regularly will ensure that people actually listen to your message. Anytime you are on vacation, at a conference or other industry-related event, change your greeting to reflect where you are at.