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In 2016, Matt Rayner of Liquid11 wrote that the 10,000 or so companies Liquid11 serves missed an average of around 22 percent of inbound calls. This data included businesses of all sizes, including enterprise-level organizations.
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You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
“Thank you for calling (Brand Name), (tagline). My name is (agent name), may I ask who is calling? (client speaks) How can I help you today, (client name)?”
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
The actor, Jason Alexander, recently customized this answering greeting for a big fan, Kat Dennings. After learning of the famous actresses use of his 90’s greeting from Seinfeld on her voicemail, Jason recorded one for her on The Late Late Show with James Corden. Watch the full segment on Youtube here.
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
If the company greeting is any good, it will typically be “Thank you for calling.”
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Lecia has provided thousands of voicemail greetings, auto attendant messages, On-HOLD Messages, and IVR Voice Prompts recordings for small business owners and large corporations worldwide. Your voicemail greetings and messages can be recorded in most any format that is compatible with your phone system, such as .wav or mp3 files.
21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
-Hi. I’m probably home. I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
Voicemail will be sent to your email instantly along with the caller ID, time and date.
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Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
3. AT&T Voicemail Viewer. In case you still have a landline phone with voice mail function, AT&T Voicemail Viewer will help you even remotely track calls and messages.
While straightforward is always the safe bet, certain entities can go to the humorous side of voicemail greetings. Before taking this route, consider the type of callers and the persona the recipient is trying to convey. Since (insert name) isn’t available at the moment to take your call, but will promptly return it should you decide to accept your mission and leave your name and number, we have a very important question to occupy you in the meantime. Why did the chicken cross the road? Voicemail Greetings For Vacation