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14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
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Most businesses require a very basic day greeting and main menu, and a night menu. However, your specific needs will be dependent on not only your business needs, but on the capability of your phone system. We provide a library of auto-attendant / voice menu / IVR scripts that you can use, but for specific information about your capabilities you will need to work with your phone system manufacturer or provider.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
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With Santa fast approaching and Summer vacations just around the corner, it’s time to start thinking about and planning your office break messages.
Patrick and Roberta Heaney make sure guests enjoy visits to Mango Salon in Richmond, Virginia, with their Mango Concierge: "Using mobile technology, the Concierge helps guests pre-pay and re-book while still in the chair, saving them valuable time. This convenient service also helps them arrange local lunch or dinner deliveries or that Starbucks drink they didn't have time to grab on the way in. This additional value-added luxury ensures guests have everything they need to enjoy their service."
Delayed wedding plans in 2020 and shorter engagement times are resulting in a wedding boom in 2021. Catering to these special clients can fuel your business for years to come. Zenoti's Sudheer Koneru helps you take advantage of this phenomenon. Salon Management Bookmark + Why Salons and Spas Need to Raise Prices Now
32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.
4. Introduce yourself by name when you call someone else. When you make a phone call, the person on the other line might not know who you are. If they answer with a “hello?” always start by saying who you are, even if they are a close friend or family member. They might not have caller ID, or they might not have your number saved. Try saying, “Hey Mike, it’s Ruby calling.”
Virtual Receptionist helps to expertly manage your incoming calls. Porting numbers to QuickPBX is free, but you can also get a toll free number.
You can also click View more in Outlook to open the Voicemail folder for more info. Listen to your voicemail at a different speed
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
It’s important to note that you will typically be recording over any existing messages on your system. So if you have professionally recorded greetings you may need to have them reloaded into the system in the new year by a technician.
Listening to a mailbox full of voicemail recordings can take valuable time out of your day. But hearing each one all the way to the end is necessary in order to get the information from it.
Give your business the complete cloud phone system— hardware and software that works together seamlessly.
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