38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
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Years ago, eVoice surveyed consumers about whether or not they listened to their voicemail, and 67 percent of the respondents said they do not listen to messages that come from business contacts. They recognize the number and even have it saved in their phone, but they ignore the voicemail.
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34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
Thank you for sharing your info. I really appreciate your efforts and I will be waiting for your further post thank you once again.
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A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
Virtual Answering Service provides features such as online voicemail, advanced call forwarding service, voicemail to email auto attendand and customized personal greetings.
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
Note: A line that is dedicated to an alarm, credit card, ATM or fax machine should not be included in a Rollover Hunt Group.
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
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