In the side panel, toggle Enable Auto Attendant to off to disable the auto attendant. 4 Edit Auto Attendant General Settings
View or edit the Caller ID used when calls are transferred or forwarded out of this auto attendant. 7 Edit Auto Attendant Phone Numbers
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ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
To maintain a seamless voice mail experience, follow instructions in the voice mail reminders and the direct mail letter. (Note: You will need to renew and document existing voice mail messages.)
The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
Back in the day, voicemail was one of the most reliable ways to leave a message when you couldn’t get a hold of someone over the phone. But the way we use phones has changed dramatically over the last couple of decades, and voicemail has largely stayed the same.
It’s highly applicable for businesses that want to add a personal touch without having to record individualized greetings. It’s also great for people who want to address their friends and family more uniquely and warmly.
Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.
If you are a System Administrator, you may use your own recorded phone greeting and upload it at any time.
6. Hey, sorry I missed you. There may be one of the reasons why I can’t get to the phone: a) I’m with my girl (laugh), b) I am totally wasted and can’t remember how to use a phone, or c) I just don’t wanna talk to YOU.
Any Unavailable Numbers—Forwards calls from unavailable numbers.
Each greeting follows the same basic formula, but has different language and uses leading questions to set the tone of the call (and its priorities!) right off the bat.
Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.
Check for outages and troubleshoot problems with your home phone or internet service.
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.