Having experienced multiple "small business phone systems" (AT&T hard wired system - OK, AT&T SynJ wireless system - TERRIBLE, and a vTech system - almost as terrible) and for basically the same price plus a little bit of configuration time, the Grandstream products worked better, had more features and had much better sound quality than the others. I hope this helps. I bought this system for my office due to the affordable price. It initially had some problems with calls cutting out and poor call quality. I was going to return it, but the quality improved for a short while. The problems came back a week later and I had my phone guy look into the phones, wiring, and telecom installation. He said everything else was good but there was a problem with the phones. We hooked up a different system and viola! No more problems.
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.

For phone greetings to be successful, they need to be: Crisp. A crisp, clear voice goes a long way. The message needs to be clearer than glass. No shuffling papers or dogs barking in the background. **Professional. **Your phone greeting needs to sound like you're a real company, not a random person answering their cell phone. Thought-out.
There’s plenty of ways businesses can take advantage of automation and put artificial intelligence to work. But when you ask your customers to talk to a robot, most of them aren’t going to be happy about it.