To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Nobody likes to waste their time and attention on a scam or sales call. So when consumers receive phone calls, they look for the most effortless way to determine if it’s relevant to them. ZipWhip surveyed 500 consumers and found that 87 percent of them screened calls from numbers they didn’t recognize. 15) Most people expect to spend at least 5 minutes on hold when calling a business
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-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP
2. eVoice. With eVoice, you can get a free local number and 1-800 for 30 days. After this time, the eVoice Lite plan offers the following perks for $12.99 a month
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
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A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business. Thank you for calling GreenLeaf Logistics. No one is available to answer your call right now. Our business hours are Monday through Friday, 9 am to 7 pm. Please leave your name and phone number so that someone from our Customer Success Team can follow up with you. For more information, please visit www.greenleaflogistics.com. 3. Department Wide Voicemail Greeting
Provides a scheduling capability to forward calls to another number, voice mail or a do-not-disturb announcement during specified time intervals. Multiple schedules can be configured that suit your business needs.
If you’re out of the office, a voicemail greeting will essentially act as the first line of communication between you and clients or potential clients. So of course, this could be a great opportunity to add a hint of personality, while of course still remaining as professional as possible. That doesn’t mean you can’t have some fun with it!
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Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
The information you want to put in your voicemail greeting should be concise enough for your prospects to get every bit of information they need. Leave the relevant information in a clear and precise manner.
PLEASE NOTE: Business telephones like these can use landlines with our PBX mini-server OR upgrade to our all-inclusive, 100% managed VoIP digital service.
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
Website: https://www.mightycall.com/blog/the-best-services-to-record-a-voicemail-greeting-for-business/