how to set up a professional voice message
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the best voicemail greeting ever

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After you state your name, ask the customer for theirs. It’s a natural transition, and it will lead you seamlessly into “Alright, Gary, what can we do for you today?”

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10. Nobody Misses The Clever Answering Machine Message. Connect Your Team All Under One Number, No Matter If They Are Working Down The Hall Or Across The Country.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say? .

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The invention of voicemail in the 1970s made businesses far more efficient. No longer did they need a live person or machine answering their calls, and they benefited from the ease of storing, transferring and managing recorded phone messages in a digital format.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.

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With personalized greetings and messages, you can ensure that every interaction with your company is unique, professional and informative. Most call center software solutions offer many greeting types and each can be customized according to your business needs. This slideshow presents a list of the most standard phone greeting types. 3.
The first impression callers experience. Make sure the phone prompts that welcome and guide the callers are clear, concise, and professional, with a voice that matches your brand and culture. You may not get a second chance.

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If a customer hasn’t saved your number in their phone, they’re a whole lot less likely to listen to your message. They see there’s a voicemail, but if they don’t know who it’s from, they’re not going to listen to it. In eVoice’s 2013 survey, 82 percent of the respondents said they don’t listen to voicemails from unknown numbers.

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Make sure to keep your voicemail greeting fresh and new. In fact, updating your voicemail regularly will ensure that people actually listen to your message. Anytime you are on vacation, at a conference or other industry-related event, change your greeting to reflect where you are at.

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    Creative and funny voicemail messages are great for less formal businesses but may be inappropriate for formal ones. However, if creativity is part of your job description, be sure to sprinkle a dash into your voicemail. Check out these creative and funny voicemail greetings. Top 7 business voicemail greetings. 1.

    Hi. This is John: If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my financial aid institution, you didn’t lend me enough money. If you are my friends, you owe me money. If you are a female, don’t worry,
    If you’re looking for a short and simple message, we suggest turning to Homer Simpson as he tells callers to… leave a message.

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    Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you.

    We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
    Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.

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    15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.

    9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
    Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details

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    Very good article! We are linking to this particularly great content on our site. I’m impressed! Extremely useful information specially the final section 🙂 I take care of such information a lot. I was seeking this certain info for a very lengthy time.

    4. Funny Voicemail Greetings. Hi, you’ve reached [your name] at [X company]. We are busy trying to save the world by [what your company does best]. If you want to learn more about how we do it, please leave us your name and phone number, and we will get back to you as soon as our mission is complete— which should be fairly soon.
    Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.

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Business professionals are also encouraged to keep their voicemail organized. Delete any messages from the office phone that are no longer necessary after calls are returned, and write down any phone numbers that are needed at the time the message is listened to. If modern voicemail service is utilized, such as that supplied by Voicemail Office, in which voicemail and fax messages are received in a staff member’s email inbox, the individual should write a short explanation in the body of the email if forwarding any voicemail messages to other staff members.

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The greeting can begin with an appreciation for the call or business. This helps customers feel valued and cared for. Stating the company’s or business’ name and then following it up with the company’s tagline or slogan is a good idea.

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Now, we’ve covered the topic a bit at length in the past, with sure-fire ways to engage callers with your business voicemail greeting. Still a solid basis for constructing your new voicemail greeting, we’ll cover a quick recap of the most important aspects of a voicemail greeting for those that are unfamiliar.

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