Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
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Other employees can set up extension mailboxes individually; however, an office administrator can set up two or more mailboxes and navigate between them.
To maintain a seamless voice mail experience, follow instructions in the voice mail reminders and the direct mail letter. (Note: You will need to renew and document existing voice mail messages.)
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
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10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
In the side panel, under Business Hours Auto Attendant, click Greeting.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
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On the Menu page, under both the Business Hours and After Hours tabs, use the drop-down to assign each keypad number to their function. Click Next.
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”