37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75. Start a free trial to experiment with the platform and see for yourself.
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You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
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VirtualPBX has partnered with Snap Recordings to offer you professional voice recordings to order from a wide range of talent. All it takes is a script and you can have your message professionally recorded and delivered to you before you know it. Not sure what to say? Snap Recordings offers sample greetings from a variety of professions. Not sure which accent to go with? Preview them all!
Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
The longer it gets, the more likely your potential client will hang up because they are annoyed.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
When you’re closed for the holiday, it’s good to forgo your usual out-of-office greeting for a custom holiday message. Keep it cheery and brief, and be sure to let callers know when you’ll resume normal business operations.
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.
Professional business voicemail greetings are significantly different from ones you record for individual use and complete your professional business image. They’re more generic in nature and designed to provide information to the caller while ensuring they leave a message. Where possible, explain when you expect to return calls. Typically, they’re recorded for the following:
Here’s the final step of the company greeting: give your callers the next steps. If they need to do something specific to get what they need, mention it now. Let them know if they’ll need to make a selection from a menu, or have their account number or member ID ready. You’ve got their attention at the beginning of the call, whether they’re dealing with an automated recording or an actual person, so let them know what information you’ll need right off the bat– it will save everyone time in the process.
Those missed calls add up. And if you’re a small or medium-sized business, you can’t afford to waste so many opportunities to serve customers and close sales. Your inability to answer calls could be holding back your business.
Your phone greetings should reflect your company’s personality. As with any other business material, the best practice is to maintain a consistent voice. Make sure that the greetings in place follow the same brand guidelines as your marketing and sales materials.
Features like Call Waiting, Rollover Hunting, and Call Queue with Music On-Hold ensure your customers never get a busy signal.
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.