Does your salon offer Online Bookings? If so, slip that information in your recording. Drive bookings IN. Here’s why Online Bookings are the biggest opportunity you’re missed out on if you don’t offer them.
3. Always apologize for not being able to take their call Provide a sincere assurance that somebody will get back to them as soon as possible. For example:
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A word of warning: These greetings will not do you any favors if you’re in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there’s a chance they won’t appreciate your sense of humor, opt for a straightforward greeting instead. “This is Bond. James Bond. Okay, it’s really [your last name]. [Your first name] [your last name]. I’ll get back to you as soon as I’m done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day.” “Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven’t reached the Sorting Hat — it’s the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I’ll return your call as soon as possible.” “Hello! You’ve gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?’ Anyone who gets it right will receive a call back.”
• Uniform Distribution: routes calls to the first available line in the group that has been idle the longest.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
You have reached the mailbox of the Claims Department. We are sorry that we are unable to take your call at this time, but please leave a detailed message and we will get back to you as soon as possible. We look forward to serving you. Thank you.
A professional voicemail greeting should be clear, easy to understand, a nice pace and friendly. Here at The Voice Realm we offer clients the ability to have a professional voice over talent audition their script for free. In general a voice greeting on your cell or landline should be limited to 30 seconds. The shorter the better.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
Thank you for calling the XYZ corporation. Please listen carefully to the following menu options, as our menu has recently changed. For new customers, press 1. For existing customers placing a new order, press 2. For product support, press 3. For accounts receivable, press 4. For accounts payable, press 5. To hear contact information and directions to our main facility, press 6. To dial by name, press 7. Press 0 if you wish to reach an operator.
Website: https://www.att.com/support/smallbusiness/article/smb-digital-phone/KM1195027/
Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
"I was unhappy with our service provider for the on hold music – which is listened to by citizens calling 311, Access Calgary, or any other City service or facility. I reached out to a counterpart at WestJet and he referred me to On Air. I must say that the customer service I received from the onset at On Air was night and day from what I had previously been accustomed to. They are extremely responsive, and very customer focused. I even had a late request for some holiday music and I had a new playlist in my hands in less than 24 hours. Fantastic! And most of all, Thank you!" - Kelly Brown, Telecom Engineer, Voice and Video Solutions, The City of Calgary, Calgary, AB
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.