7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
.
At Lavish Color Salon in Cleveland, Ohio, Owners Tracey and Anthony Cirino customize how the front desk answer the phones each month. For example, here's what they used in February for Valentine's: "Love is in the hair at Lavish Color Salon, this is Megan, how may I assist you?"
VirtualPBX offers a great mid-range solution for greetings and recordings with in-house talent. Simply choose between male and female voices, type out a script including any necessary pronunciation guide, and your recorded phone greeting will be ready in 3-5 days and costs $10 for every block of 30 words.
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
Welcome to Business 1300 where our mission is to make your business even more outstanding. Please hold the line and one of our representatives will be with you shortly.
Background noise can make it hard for the person calling in to understand your greeting. Limit the noise around when you record your message!
Call Center Greetings · “(Company) Product Support, this is (name). How may I assist you?” · “Thank you for calling (company). This is (name), …
voicemail date/time. When retrieving voicemail from the phone (not email or web page) there is no date/time given for when the voicemail was received.
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
Solution: Have all voicemails automatically emailed to you as sound files. This also ensures you are notified quickly when any new voicemails are left. Spectrum Business Voice offers this as a free service to its customers. Voice messages are attached to the emails as mp3 sound files, and recipients simply click on the email attachment to start listening.
The size of your business doesn’t matter as much as its reputation. One small way you can build trust between you and your customers is with a toll-free number. It shows that you’re reliable, and it helps people remember your number more easily. Support your marketing and strengthen your brand with a toll-free vanity number.
1. YouMail Voicemail & Spam Block. YouMail is an excellent voicemail app. It provides a highly user-friendly visual voicemail service. You can get your voicemail to email or even text.
Off Hours Voicemail Greeting Examples. This voicemail greeting will be played when customers call you after business hours or during weekends. Make sure that this voicemail greeting informs users about office hours, alternative ways to reach customer service, or store location. “Hi, you’ve reached [business name]. We are available by phone
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
To make it easier for you to record separate greetings for your specific target audiences that call in to you, we have a system that you can use to create unique call greetings and customize your messages for specific audiences.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."