At Salon Allure in Huntsville, Alabama, manners and etiquette are paramount, says Owners Michelle McGough and Paula Lecher: "We are Southerners, and 'Yes, Ma'am' and 'No, Ma'am' go a long way here. This tradition implies manners and respect for one another. We require our employees observe this tradition through their words and deeds, and our customers smile when they are treated with this time-honored deference."
First impressions matter, and even if someone is familiar enough with your business to get on the phone and reach out, that first call can have a big impact on how they perceive your business.
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Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
"Hi, this is Phil. Leave a message. I'll call you back. Thanks." That's a little bit better. At least I know I called Phil. Does he check his voicemail often? What if this is an emergency? Is there another way to reach Phil?
“Believe it or not, George isn't at home, please leave a message at the beep. I must be out, or I'd pick up the phone. Where could I be? Believe it or not, I'm not home.” Click here to watch and listen to George’s hilarious voicemail sample.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
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20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
Our patented technology allows users to WRITE out their greeting script using keywords from their phone’s address book such as ‘FirstName’, ‘LastName’, ‘Number’ and ‘Company’. Once the user writes the greeting text, they choose a Voxist voice that will speak this greeting for them. The greeting they’ve written can apply to one or more callers that they designate.
Optimum is the first landline telephone service provider in the U.S. to launch High Definition calling. HD calling is the next generation of voice technology that gives you less background noise, sharper sound quality and increased clarity in your phone conversations. To experience HD calling, customers and call recipients must subscribe to Optimum Voice and use HD-capable handsets.
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
Hi, thank you for calling me. I apologize for not answering the phone at the moment. Please leave your name, number and message, and I will call …
The importance of voicemail in the customer care sector has not diminished despite the arrival of newer web technologies. VoIP applications let the businesses use voicemail service with flexibility, as it is. The users need not rely on extension terminals when they use VoIP services. A strong internet connection is a prerequisite and the pre-configured phones can be used – both for calling /receiving calls and for automated custom greetings. IVR feature redirect callers to the right virtual extension where their needs can be addressed. This can be done anywhere through a web portal access and an internet connection.
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"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
Many people have a plain vanilla greeting, and often you're not even sure if you reached a human being or just a machine. "Hi, you've reached 555-1212. Leave a message." Who am I calling, and why should I care enough to leave a message with you?