Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
“Thank you for calling (Brand Name), (tagline). My name is (agent name), may I ask who is calling? (client speaks) How can I help you today, (client name)?”
.
If the company greeting is being used by a live agent, you can use this part of the message to relay information in a quick, convenient way, like “Are you calling regarding our Biggest Sale of the Year?” It gives them information they may not have had otherwise, even if they’re calling for something completely unrelated.
In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Copyright © 2021 VoicemailOffice.com All Rights Reserved | Privacy Policy | Terms of Agreement
Website: https://www.mycountrymobile.com/2021/09/09/6-phone-greetings-for-business-that-improve-customer-interaction/
Extension mailboxes enable businesses to share a group of mailboxes, but route incoming calls to one main voicemail number. They include a primary mailbox and up to nine (9) additional boxes. Each has characteristics of standard voice mailboxes and must be activated by an authorized user before they can be used. Once activated, log in to the mailbox, change the PIN, record your greeting and your name.
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
6. Voxist: Visual voicemail you can read. Voxist presents your voicemail in the most accessible visual form. On one screen you will be able to get acquainted with all the messages and choose which ones you really need to listen to.
It’s hard to answer the phones 24/7. But your customers don’t just call during business hours. And whether your employees are busy or everyone’s out of the office, it’s important to have somewhere to direct your overflow calls. Numerous phone answering services have evolved to support businesses by picking up the calls they can’t handle, including virtual receptionists, auto attendants, call centers, and text answering services like Numa.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
For Platinum and Maintenance Contracted clients, please use your normal contact numbers and process to contact us throughout the holiday period. (Your SLAs continue through the break)
Those missed calls add up. And if you’re a small or medium-sized business, you can’t afford to waste so many opportunities to serve customers and close sales. Your inability to answer calls could be holding back your business.
6. Pre-Recorded Message Playback. The Perfect Single Businessperson Solution. One Mailbox That Can Transfer Your Callers To Any Phone Of Yours, As Well As Voicemail And Fax To Email.
Our U.S.-based customer service team is always ready to support your business. Contact us anytime day or night - even on holidays.
“Ummm… uh, listen carefully. I, I have only 10 seconds to explain to you how to leave a message on one of these machines. Now… now, the first step is, is the most important step there is. What, what you’ve gotta do is ummm… and, and, and, and, uh… well.”