*** IMPORTANT: If you have professional recordings already uploaded to your system YOU MUST CONTACT US FIRST before changing anything you these changes below may overwrite your day to day professional recordings. Call us on 1300 889 792 ***
In the side panel, toggle Enable Auto Attendant to off to disable the auto attendant. 4 Edit Auto Attendant General Settings
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No, the voice mail on your phone can only be deleted through your Cox Business voice service or a cell phone. We recommend that you delete all audio files after listening to them since these files are large and will decrease your email storage capacity. (Note: Voice Mail older than 31 days will automatically be deleted from the mailbox.) The voice mail message can be transcribed up to 90 seconds. You can call your voice mail number or play the .wav file to listen to the entire message. I checked the box to receive Text (or audio) but did not get the email. What happened?
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
Set the days during which your holiday auto attendant operates. You can assign a holiday schedule created previously, or create your own holiday schedule for the auto attendant.
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https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
Now Available! Our in-house voiceover talent can record your greeting up to 2-minutes in length for only $29.00 (male voice only)*
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.
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Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
Assign an existing schedule—Select a previously created schedule from the drop-down menu.