Below are some of the most common phone systems and the standard steps to follow when updating your phone system greetings for Christmas. Your team would’ve been trained on this process, but bear in mind that your system may be set up slightly differently based on your programming requirements at the time of installation.
Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
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Note: To change your Auto Attendant greeting in Account Manager, the legacy version of 8x8 Admin Console, click here.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
- Thank you for calling (Company Name). Our offices are currently closed in observation of the Easter Holiday. Please leave a message and your call will be returned when we return.
34. Hey, this is [your name]. I’m sorry for not picking your call right now. Please leave your name, number and a brief message, and I will get back to you at the earliest opportunity. You can also reach me via email at [email address] and I will reply to you shortly.
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Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
Create recordings as long or as short as you need. Total recording time can vary, but on average, 75 words equals about 30 seconds.
After you state your name, ask the customer for theirs. It’s a natural transition, and it will lead you seamlessly into “Alright, Gary, what can we do for you today?”
Virtual Receptionist helps to expertly manage your incoming calls. Porting numbers to QuickPBX is free, but you can also get a toll free number.
For When to Forward or When Not to Forward, select a Business Schedule and Holiday Schedule from the drop-down menu. 10
Website: https://funnypng.blogspot.com/1976/12/funny-voicemail-greetings-audio.html
You can use an existing business hours and holiday schedule to configure the time/days your auto attendant is operational and non-operational, or create a new schedule when you create an auto attendant. To configure your business hours and holiday schedules in advance of creating an auto attendant, see Create and Configure a Schedule in Cisco Webex Control Hub for more information.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
Website: https://www.ruby.com/answering-the-phone-3-ways-to-make-your-companys-greeting-great/
Business voicemail greetings should be informative. The first message the customer hears should have the company’s name so they can be sure they have reached the right number.