Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.
Does your company greeting accomplish everything it needs to create a satisfactory customer experience? Let’s take a look at four things your greeting should accomplish, and a few great examples of what this would look like.
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Hello you are talking to a machine; I am capable of receiving messages. My owner (your name here) does not need siding windows or a hot tub, and her carpets are clean. She gives to charity through the office and she doesn’t need her picture taken if your still with me please leave a message and she will get back with you.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Order custom phone greetings online 24/7. Select a voice-over, enter your voicemail script then we’ll record and deliver your professional phone greetings.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
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Custom Greeting—Upload an audio file, or record a greeting using the recording function.
In the side panel, click Dialing Options. Edit Business Hours Schedules for Auto Attendants
Some Samples and Examples of Main Greetings and Voicemails For a Freelance Writer, Consultant, or Jack of All Trades. Main Greeting. _Hi, You've reached Emma Siemasko. If you're looking to hire Emma as a writer, Press 1. If you'd like to speak with Emma about Grasshopper, press 2. If you're looking for online dating advice, press 3.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
People don’t have to wait on hold to send a text. They don’t have to explain their situation multiple times to four different representatives. They just send the text, then go do something else while waiting for a reply. Interacting with your business doesn’t require someone to take a break from work or try to talk over screaming kids. It takes seconds to send, and it’s easy to follow up asynchronously.
3. Always apologize for not being able to take their call Provide a sincere assurance that somebody will get back to them as soon as possible. For example: