If you are going to make your business voicemail greeting humorous in some way, it should be tasteful and aligned to your service or brand. It should not get in the way of giving customers enough information when they call.
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When setting voicemail for a busy day, remember to: Always begin with an introduction. Start with your full name followed by the official name of your salon. This assures your customers that they have dialled the right phone number. If you have more than one salon, specify which one they reached (“It is Day Spa Dahlia on Green Lane, 17” ).
Whether you’re making outbound calls to follow up with customers, confirm appointments, get approval for a service, or chase down leads, you have to expect that it will take a few calls before you actually get a hold of someone. This wastes valuable time your front desk receptionist or sales representatives could be spending on other critical tasks.
Use external mailbox—Users have all their voice messages sent to a specified email. This will disable access to voicemail messages from users' phone, desktop app or the Calling User Portal. 4
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5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
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20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
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So how do consumers interact with businesses over the phone? What do they want? What are businesses doing? What’s working well for other organizations?
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
7. Could you suggest some voicemail greetings, I’m all out. It would be better if you left it to me as a message after the beep.
29. Hi, you’ve reached [your name] at [your company]. Please send me an email at [email address] if this is urgent, and I’ll get in contact with you as soon as possible. If this is not urgent, please leave me a brief message about the reason you are calling with your contact information and I’ll get back to you in the next 24 hours. Have a great day.
Solution: Voicemail should be a part of your company’s overall phone system, Baldwin says, so you can maximize functionality and integrate it with other tools and business applications. “If your voicemail is separate because it’s stored solely on your mobile phone, you need to get it off that and put it on the messaging app that comes with your business voice phone service,” he says.