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“Hello, this is Morgan Freeman. I wish I could tell you that Morgan Freeman was available to take your call. I wish I could tell you that, but this is no fairytale world. Morgan Freeman is gone now; to where I cannot say. But if you’re lucky, I might just call ya’ back. Get busy leavin’ your message.”

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https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
Call Tracking from Call IQ has been one of the best investments I have ever made. I now know how my advertising budget is performing, where as before I just had the ability guess or hope my money was going .

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You can choose a voice that is best-suited for your business and can deliver a warm and professional greeting. Your callers don’t want to hear a cold and indifferent machine voice.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.

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To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7

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19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.

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Most businesses require a very basic day greeting and main menu, and a night menu. However, your specific needs will be dependent on not only your business needs, but on the capability of your phone system. We provide a library of auto-attendant / voice menu / IVR scripts that you can use, but for specific information about your capabilities you will need to work with your phone system manufacturer or provider.

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    Therefore, as a rule of thumb, it has been advised that business professionals should return calls within 24 hours. If for any reason a prompt callback is not possible, for instance, if it is known that the call may be lengthy and the individual does not have time to talk until another day or so, they should still leave a brief voicemail message to acknowledge receipt of the call and advise when they anticipate being able to have the discussion. Additionally, voicemail messages should be checked at least once a day, if not more.

    You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
    This voicemail greeting lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you will get back to them when you receive their message.

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    A bubble in the space-time continuum has connected your line to a channeler in the 23rd Century. Any message you leave will be broadcast into the future….

    https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
    File formatting specs are noted in your system manual or can be ascertained from your system provider. If you can provide us with the specific make and model, our producers will be able to determine the format required.

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    In 2016, Twilio surveyed 6,000 consumers across seven countries to understand how people prefer to interact with businesses. Their sample included 2,000 men and women from the US between the ages of 18 and 55. They found that the vast majority of people want to interact with businesses via messaging, where they don’t have to waste time waiting on hold, and they can still expect a quick response.

    8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
    Caller ID masking is common for many businesses who want their main phone number to appear in caller ID receivers, regardless of which line places a call. In these instances, Cox Business will set up masking to use the main number as the caller ID. Cox Business only masks Caller ID upon request and does not include additional charge(s). If we use a Cox Business virtual telephone number, how do we set up and use voice mail?

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    Website: https://www.att.com/support/smallbusiness/article/smb-digital-phone/KM1195027/

    You’re growing tired. Your eyelids are getting heavy. You feel very sleepy now. You are gradually losing your willpower and your ability to resist suggestions. When you hear the tone you will feel helplessly compelled to leave your name, number, and a message.
    Click Auto Attendant and then select the auto attendant to disable from the list. 3

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39. Hi, this is [your name]. I’m not at my desk right now, so leave a message and I’ll call you back within 24 hours.

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In the same 2016 report we cited above, Gartner claims their sources saw text message response rates as high as 45 percent. Need them to schedule an appointment? Done. Is there paperwork a client needs to fill out? Text them a link. Want them to fill out a review? Ask them in a text.

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It’s worth noting that BrightLocal did not include an option for messaging these businesses directly from the search results page. Google My Business rolled out a feature that lets text-enabled businesses prominently display this option within search results, and the survey would’ve been a lot more valuable if they included that. However, the feature is still relatively new, and it’s not very common to see text-enabled businesses taking advantage of this functionality yet. As it continues to normalize, texting will likely become the go-to way people reach out to businesses they find online.

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38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.

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