Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures
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Website: https://www.mitel.com/en-ca/document-center/business-phone-systems/mivoice-connect/voicemail
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
This is my first time setting up my auto-attendant / phone tree and Iâm not sure what to do. Can you help determine what weâll need?
Does your salon offer Online Bookings? If so, slip that information in your recording. Drive bookings IN. Hereâs why Online Bookings are the biggest opportunity youâre missed out on if you donât offer them.
03Hello, this is [your name] of [your company/business]. Iâm not able to take your call at the moment. Please leave your details and a quick message and I will get back to you at the earliest time possible. Thanks in advance. This voicemail greeting for work lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that youâll get back to them when you receive their message.
Common business practice is within 24 business hours. Any extra messages or information youâd like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to âŚ
Add Specific NumbersâForwards calls from up to 12 numbers that you define. 12
Keep those communications personal â we don't want our clients to think that we are robots!
When youâre closed for the holiday, itâs good to forgo your usual out-of-office greeting for a custom holiday message. Keep it cheery and brief, and be sure to let callers know when youâll resume normal business operations.
I am out assisting other clients with their goals at the moment but looking forward to connecting with you.
You donât want to answer calls 24/7 (unless youâre serving clients globally and thereâs an expectation of 24/7 support). If youâre unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
When someone reaches your voicemail, itâs important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.