Keep those communications personal – we don't want our clients to think that we are robots!
As the COVID-19 coronavirus continues to affect businesses around the world, many offices are being forced to change their hours, reschedule appointments, and even send employees home to work.
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Have you ever wondered how many clients you might have lost out because of using a salon voicemail? The goal is to drive customers in, not away. So after chatting with some of our salon training staff that have been in the industry for years now, we’ve put together some messages that will guarantee you bookings.
"These sound great. Thanks for the excellent service. We'll be using you again in the near future. Many thanks."
Does your salon offer Online Bookings? If so, slip that information in your recording. Drive bookings IN. Here’s why Online Bookings are the biggest opportunity you’re missed out on if you don’t offer them.
By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
In 2016, Twilio surveyed 6,000 consumers across seven countries to understand how people prefer to interact with businesses. Their sample included 2,000 men and women from the US between the ages of 18 and 55. They found that the vast majority of people want to interact with businesses via messaging, where they don’t have to waste time waiting on hold, and they can still expect a quick response.
9. Verizon Visual Voicemail. This application has a minimalistic design and strictly defined functionality. When using Verizon Visual Voicemail, you get only voice mail and nothing extra.
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Use internal mailbox—Users access their messages from their phone or from the Calling User Portal. Select Use new message indicator on phone to enable the indicator.
Please leave a message and I’ll return your call within one business day. To schedule an appointment press 1. Thank you and have a wonderful day. This is an example of an industry-specific voicemail greeting. This voicemail gives specific and clear instructions to the callers.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
Displays the name and telephone number of the incoming caller, provided they are not blocking that information.
6. Voicemail Greetings For The Holidays. Hi, you’ve reached (insert name and title) at (insert company.) We’ve taken this time to be with our family’s and stuff our bellies.
Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
Website: https://www.amazingvoice.com/blog/10-best-professional-voicemail-greetings