25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
In the end, it’ll be down to you or your team to record and customize their own personal greeting. Depending on the overall culture and identity of your business, it might make sense to engage customers with a friendlier, warm and fun holiday greeting – while others might benefit more from clean cut, down to business explanations of schedule changes. , to get you started, here are a few quick templates to build off of. Feel free to tailor, change, customize or completely start from scratch! These could of course be used for your own individual office greeting, or your entire company’s greeting.
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“In a world where the person you are trying to reach can’t answer the phone… there’s only one choice. Leave a message.”
It is really important to strike a balance between coming off as too cold, conservative and impersonal with making your message too out there, long or eccentric. If you can create something memorable, it will help engage a caller, or potential client. Go too far off the deep end, and you’ll scare them away
Calls diverted to the voicemail box of a department that doesn’t have active reception staff.
Business 1300 works with many talented voice artists that have over 18 years’ worth of experience producing professional voice overs. Both of our female artists are very well spoken with clear voices. They also have the ability to sound young or mature, so they are extremely versatile in delivering the right message for your business.
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
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Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
Welcome to Business 1300 where our mission is to make your business even more outstanding. Please hold the line and one of our representatives will be with you shortly.
4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
In the same 2016 report we cited above, Gartner claims their sources saw text message response rates as high as 45 percent. Need them to schedule an appointment? Done. Is there paperwork a client needs to fill out? Text them a link. Want them to fill out a review? Ask them in a text.
Record and play the message while the caller is waiting to be connected. An excellent way to professionally introduce your business to the callers and set it apart from the competitors.
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