Website: https://www.verizon.com/about/sites/default/files/documents/terms/vm_ug_midatlantic_v1r1_o.pdf
Prospects want to feel confident that they have contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too blunt.
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“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
The first impression callers experience. Make sure the phone prompts that welcome and guide the callers are clear, concise, and professional, with a voice that matches your brand and culture. You may not get a second chance.
6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.
Hi, you’ve reached Customer Service. We are busy assisting other customers at the is time. Please leave a detailed message with your order number or customer ID, the reason for your call, and the best number to reach you. A Service Specialist will return your call as soon as possible.
If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page.
If your area is still not found, please contact us for assistance. We apologize for the inconvenience.
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
As most of the team will be enjoying a well-deserved break [to rest and recover to be reenergised to serve your needs in 2021], a few of the team will be working remotely to help with any queries. So feel free to email the team via [email protected] for a (slightly delayed) response over the break.
Assign the number you want to forward calls to. If you have chosen Always Forward Calls, click Save.
If you do not want to use your voicemail and would like to turn it off, please contact us to remove the service from your number. At this time, there is no self-service option for turning off voicemail.
Standard greeting with phone number: "At the tone, please record your message to [phone number]."
3. Offer Clear Next Steps. For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation.
In the end, it’ll be down to you or your team to record and customize their own personal greeting. Depending on the overall culture and identity of your business, it might make sense to engage customers with a friendlier, warm and fun holiday greeting – while others might benefit more from clean cut, down to business explanations of schedule changes. , to get you started, here are a few quick templates to build off of. Feel free to tailor, change, customize or completely start from scratch! These could of course be used for your own individual office greeting, or your entire company’s greeting.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.