“Hello, it’s me. I was wondering if after all these years you’d leave a message at the beep. Hello, can you hear me? I’m in California dreaming about the message that you’ll leave. Hello from Ellen.”
Now, we’ve covered the topic a bit at length in the past, with sure-fire ways to engage callers with your business voicemail greeting. Still a solid basis for constructing your new voicemail greeting, we’ll cover a quick recap of the most important aspects of a voicemail greeting for those that are unfamiliar.
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You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
09/05/05 – jamie from sioux falls, SD: you have reached _____’s Voice mailbox my cell phone company charges me money for all these messages you leave me so I’m now charging you so please leave you’r credit card #, name, and experation date after the beep.
Your voicemail greetings give you an excellent opportunity to give your brand a personality and provide you with opportunities to make callers aware of special promotions or new products. The trick, of course, is to get your message across in a clear, concise, and professional manner.
"Of all the messages on all the phones in all the world, you have to leave one for me." Work on your Terminator impression with this short and sweet quip. "Leave a message. I'll call back." Exude your Southern belle charm a la Gone with the Wind. "Thanks for calling. Leave your name and number and I'll call you back tomorrow.
Of course, you NEED a voicemail greeting for the times your salon is closed at least. Here’s a checklist of best practices.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
For example, some companies may give each employee their personal phone number and voice mail, which means you should make your message more personal and individual. However, some organizations only have one phone number and an …
Most businesses require a very basic day greeting and main menu, and a night menu. However, your specific needs will be dependent on not only your business needs, but on the capability of your phone system. We provide a library of auto-attendant / voice menu / IVR scripts that you can use, but for specific information about your capabilities you will need to work with your phone system manufacturer or provider.
Note: To change your Auto Attendant greeting in Account Manager, the legacy version of 8x8 Admin Console, click here.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
Displays the name and telephone number of the incoming caller, provided they are not blocking that information.
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Access Auto Attendant Greetings Log in to 8x8 Admin Console. Click Auto Attendants. Click Edit (pencil icon) to the right of the Auto Attendant you wish to edit. If you have a holiday schedule set up, select it from the drop-down. Go to Call Handling Menus and select one of the following: Weekdays Holidays Alternate Select one of the following: Open Hours Menu Closed Hours Menu Lunch Hours Menu Click Change to the right of the pre-existing audio file. Note: If no audio file is selected, it will display Select File. Click + Create Audio Files. Upload or record a holiday-specific greeting. Select By Uploading an Audio File to upload an existing audio file from your computer. (Continue below to Upload Greetings.) Select By Calling a Number to Record to record a greeting through a call to your phone. (Continue below to Record a New Greeting.) Enter the Title of your recording. Click the center of your screen or drag an audio file to the Upload your Audio File window. Note: Audio files are limited to 5 MB and must be in an accepted file format: .au, .wav, and .mp3. Click Save.
Your business phone system is a crucial asset, and there are numerous ways you can use and improve it to better serve your customers and achieve your business goals. But it’s hard to make smart, strategic decisions without data.