The size of your business doesn’t matter as much as its reputation. One small way you can build trust between you and your customers is with a toll-free number. It shows that you’re reliable, and it helps people remember your number more easily. Support your marketing and strengthen your brand with a toll-free vanity number.
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“In a world where the person you are trying to reach can’t answer the phone… there’s only one choice. Leave a message.”
Answer incoming calls during normal hours with a custom phone greeting specific to your business with routing options to particular departments or employees, or just give callers the information they need.
No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
When customers are trying to reach a specific person who is unavailable, personal business voicemail greetings can be used to make that personal connection or forward their calls to employees’ remote phones and numbers. VoIP Resources Small Business Tips Business Communications 10 Sample Call Center Greeting Scripts
Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
-Hello, caller. Your mission, should you choose to accept it, is to leave your name, number, and a short message after the tone. This message will self destruct. BOOM! (not followed by a beep)
Website: https://www.thebalancesmb.com/on-the-phone-or-busy-voicemail-greeting-examples-2533545
What’s more, according to WP Beginner, “more than 88% of local searches on mobile devices end up in a phone call,” so you don’t want to be caught off guard when a customer calls!
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
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Solution: Voicemail should be a part of your company’s overall phone system, Baldwin says, so you can maximize functionality and integrate it with other tools and business applications. “If your voicemail is separate because it’s stored solely on your mobile phone, you need to get it off that and put it on the messaging app that comes with your business voice phone service,” he says.
Website: https://www.talkdesk.com/blog/6-dos-donts-professional-phone-greetings/