Voicemail plays an essential role in business operations. It captures all the missed communications from your customers so your employees and departments can respond to them quickly.
16. “Hello, you’ve reached [your name, the office of X company]. The team is currently out of the office, but we’ll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you’re so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]”
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Professionally recorded phone messages and greetings are the perfect way to promote and re-enforce your business brand when customers call the business. They will put a professional touch to any message and enhance your business image. Choose between a male or female voice, recorded in the tone best suited to your business. Ideal for Business Intro Messages at the start of the call, Auto Attendant (IVR) prompts, Voicemail greetings such as one for an After-Hours Service, and On-Hold Messages. Incorporate background music for that extra touch.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
If you choose Selectively Forward Calls, you'll need to have at least one rule for forwarding applied for call forwarding to be active.
Below are some of the most common phone systems and the standard steps to follow when updating your phone system greetings for Christmas. Your team would’ve been trained on this process, but bear in mind that your system may be set up slightly differently based on your programming requirements at the time of installation.
Business professionals are also encouraged to keep their voicemail organized. Delete any messages from the office phone that are no longer necessary after calls are returned, and write down any phone numbers that are needed at the time the message is listened to. If modern voicemail service is utilized, such as that supplied by Voicemail Office, in which voicemail and fax messages are received in a staff member’s email inbox, the individual should write a short explanation in the body of the email if forwarding any voicemail messages to other staff members.
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There are very few cases in which our telephone answering service would recommend having an antiquated voicemail answer your incoming calls. A Courteous Communications can recommend these 10 recordings for personal use only. Your business callers may not appreciate these voicemail recordings, but your friends and family will surely get a kick out of them.
Most telephone answering services will give you the ability to … Automated greeting samples: I like to encourage customers to use IVRs when …
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9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
Whatever holiday voicemail greeting for business you decide to create for your office will definitely fall on your own personality, taste and environment. Just remember to follow some simple rules and to remain professional, you wouldn’t want to scare callers away without even a chance to speak to them directly! The Holidays offer a unique opportunity to extend the person ability of our greetings even further, and you never know, might just help you land your next deal.
This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
2. Give them a short Introduction of your company such as name and location - if have multiple offices- as well as your office hours. Popular examples are:
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!