Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
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“Hello, you’ve reached the special agent Bond. James Bond. Okay okay, it’s actually [last name]. I’m currently away saving the world on a top-secret mission but I will get back to you as soon as possible. Please leave your name, contact info, number, and availability and I’ll call back as soon as I’m done helping M16. Have a great day. [last name] out!”
It’s hard to answer the phones 24/7. But your customers don’t just call during business hours. And whether your employees are busy or everyone’s out of the office, it’s important to have somewhere to direct your overflow calls. Numerous phone answering services have evolved to support businesses by picking up the calls they can’t handle, including virtual receptionists, auto attendants, call centers, and text answering services like Numa.
Assign an existing schedule—Select a previously created schedule from the drop-down.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Turn on the Voicemail Service switch, and select the following options:
06Hi, you’ve reached the offices of [your company/name]. I will be out of the office between [dates] and [date]. You can reach me on my private cell [your number] if this is an emergency. Alternatively, you can call me when I get back to the office or leave a brief message.
Make your business stand with a professional voice recording. Our voice artists have over 18 years worth of experience and produce messages of the highest quality.
If you choose Selectively Forward Calls, you'll need to have at least one rule for forwarding applied for call forwarding to be active.
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The VirtualPBX Greeting Manager allows you to manage, upload, record, or order the Auto-Attendant or Company Name greetings you want, whenever you want. Using your Greetings Manager ensures that your customers know when you’ve changed your business hours during a holiday, if you’re running specials, or if you have a special message about the business itself.
1. [FREE] Pre Recorded Answering Machine Messages | HOT. Take a look at these original greetings that will make your friends and family call again and again.
Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
You can use an existing business hours and holiday schedule to configure the time/days your auto attendant is operational and non-operational, or create a new schedule when you create an auto attendant. To configure your business hours and holiday schedules in advance of creating an auto attendant, see Create and Configure a Schedule in Cisco Webex Control Hub for more information.
So who your business primarily serves could impact how many customers you lose by not providing immediate service to customers who call.
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.