It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in.
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Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
Call your number from your phone, or use the quick dial to access your voicemail: Open the Phone app. At the bottom, tap the dial pad icon. Touch and hold 1 . If prompted, enter your voicemail password.
Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
Thank you for calling BusinessCo. We are currently closed for the public holiday in Victoria. Our normal hours are 8.30am to 5.30pm Easter Standard Time. Your call is important to us, so please leave your name, phone number and a short message and we will return your call on our next business day. Thank you.
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13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are.Voicemail greetings for calls received after business hours
No matter what your call processing components, from Auto Attendants, to IVR, ACD and Voicemail, your organization should present a unified sound that represents your brand. Phone menu prompts, produced professionally, give your call processing clarity and brand identity every time your customers and prospects call. The way your organization is heard, especially during first impressions, can directly impact client successes and failures.
Recording call greetings is really simple as well. You have the opportunity to record the message, play it back, and decide whether or not you want to keep the message you just recorded. This way, you can use as many tries as it takes to make sure that your messages sound professional.
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings. Phones Download OnSIP apps Promo Offer Purchase OnSIP Phones Resources Educational Content OnSIP Help Pages OnSIP Network Status Contact 1 (800) 801 3381 OnSIP Team Directory Email Us Work with us Become a Partner Developer Tools About Us
Our U.S.-based customer service team is always ready to support your business. Contact us anytime day or night - even on holidays.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”