3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
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But people don’t like talking to robots. And IVR often forces people to listen to a lot of irrelevant information before they hear the option they’re looking for. And the thing they’re trying to do may not even be one of the choices!
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
“In a world where the person you are trying to reach can’t answer the phone… there’s only one choice. Leave a message.”
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
In the end, it’ll be down to you or your team to record and customize their own personal greeting. Depending on the overall culture and identity of your business, it might make sense to engage customers with a friendlier, warm and fun holiday greeting – while others might benefit more from clean cut, down to business explanations of schedule changes. , to get you started, here are a few quick templates to build off of. Feel free to tailor, change, customize or completely start from scratch! These could of course be used for your own individual office greeting, or your entire company’s greeting.
Access to our extensive library of over 1000 pre-licensed music tracks. From jazz and classical to meditative and blues, you’re sure to find the perfect background music for your messages.
From the customer view in https://admin.webex.com, go to Users and select the user you want to enable fax messaging for.
10. Introduce Yourself Like a Hollywood Blockbuster. If you want to make a custom, Hollywood’esque gesture in your next outgoing message, may we suggest having a booming voice introduce you.
Our Unlimited Users and Unlimited Minutes Plans give you full control over your Voicemail:
As the COVID-19 coronavirus continues to affect businesses around the world, many offices are being forced to change their hours, reschedule appointments, and even send employees home to work.