Well scripted and produced professional phone prompts provide efficient navigation, valuable information, and answer frequently asked questions, freeing your staff to assist callers and grow your business.
Does your company greeting accomplish everything it needs to create a satisfactory customer experience? Let’s take a look at four things your greeting should accomplish, and a few great examples of what this would look like.
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5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
A business’ voicemail greeting is often the first point of contact with a business’ customers. Getting this greeting right can make a business sound professional and trustworthy. A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone. …
If your system is programmed in a unique way and the following instructions don’t work, feel free to call the Infiniti support team for a remote service job (at standard rates) and we will do our best to help you out before the Christmas break. Please note that availability is limited during this busy period, so we advise that you test and call as soon as possible to avoid disappointment.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
With music and messaging that appeals to your target market, you will captivate your audience. Your Message On Hold program can be more than a time filler for callers waiting, it can be an informative, entertaining, and educational tool. With the right content, callers will not only stay on hold, but will have an emotional reaction to your message.
- Welcome to (company name), we appreciate your call. Unfortunately, no one is available to take your call, so please leave your name, number, and a message, and we will contact you as soon as possible. Thank you.
We’re so confident in our services that we offer a 30-day, money-back guarantee. If you’re not totally satisfied, we’ll refund you.
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
How to Make a Great Company Phone Greeting Business Phone Customer Experience Customer Service Small Business Small Business Blog Small Business Technology Small Business Tips virtual receptionist May 14, 2019 / 4 min read
This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
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Business voicemail greetings should be informative. The first message the customer hears should have the company’s name so they can be sure they have reached the right number.
11. Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.