Your phone greetings should reflect your company’s personality. As with any other business material, the best practice is to maintain a consistent voice. Make sure that the greetings in place follow the same brand guidelines as your marketing and sales materials.
Rollover Hunting is a feature that is managed by the Account Manager or Phone Manager. It allows incoming calls to your primary phone line to roll over to the next available line and, if al l lines are busy or not answered, the call can roll over to voicemail. It will hunt through all lines in the group once to find an idle line. You can configure multiple hunt groups and the number of rings before the call is routed to the next li ne. Each hunt group must have a minimum of two lines and a unique primary number. There are three hunt sequence options:
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Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…
4. List extension numbers of available departments or employees - whichever is applicable to your organization- so that your callers would immediately select the right option. For example:
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
Website: https://www.snaprecordings.com/blog/how-to-create-professional-business-voicemail-greetings
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Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
Another possible solution is to give callers who don’t want to leave voicemails other ways to reach you, such as by emailing, texting or visiting your website. “Solve the caller’s problem in the voicemail greeting,” Baldwin suggests. If your outgoing message is informative enough, he says, callers won’t even need to leave a message.
Here’s another funny one for those times you really want to lighten the business mood:
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
Under Additional Settings, choose one or both of the following: Select the Transfer to '0' to phone number check box, and enter the phone number to which callers will be transferred.
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From the customer view in https://admin.webex.com go to Users and select the user you want to enable additional voicemail settings for.