Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
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Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
VirtualPBX offers a great mid-range solution for greetings and recordings with in-house talent. Simply choose between male and female voices, type out a script including any necessary pronunciation guide, and your recorded phone greeting will be ready in 3-5 days and costs $10 for every block of 30 words.
6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.
Bryan Nunes of Blo in Raleigh, North Carolina believe it’s also important you know whom you speaking with, so he includes the name of the greeter in the script: “Thank you for choosing Blo, this is Tiffany. How may I assist you today?”
What are the Best Call Centre Greetings? · 1. “Welcome to Lego Customer Service. My name is [INSERT NAME]. · 2. “Good afternoon! You're …
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1. YouMail. YouMail is one of the most popular and frequently used voice mail applications. You can also make an individual reply for each contact. Callers will get the information they need to hear from you – for example, you can give the most important people your other contact for communication.
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
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Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
*** IMPORTANT: If you have professional recordings already uploaded to your system YOU MUST CONTACT US FIRST before changing anything you these changes below may overwrite your day to day professional recordings. Call us on 1300 889 792 ***
The size of your business doesn’t matter as much as its reputation. One small way you can build trust between you and your customers is with a toll-free number. It shows that you’re reliable, and it helps people remember your number more easily. Support your marketing and strengthen your brand with a toll-free vanity number.
In the side panel, beside Phone Numbers click the number(s) you have assigned.