Hello. You have reached Erin Klineman, Marketing Manager for Stone & Associates. I am currently out of the office attending a conference until August 4th. I will be checking messages daily, however, if you need immediate assistance, please contact Marketing Specialist, Michael Kim at extension 240. Otherwise, please leave a message, and I will call you back at my earliest opportunity.
Promote your business to the callers while they're on hold. Inform them of your range of products and services, their benefits and how they can help them. Or just re-enforce your branding with some pleasant background music.
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6. Voxist: Visual voicemail you can read. Voxist presents your voicemail in the most accessible visual form. On one screen you will be able to get acquainted with all the messages and choose which ones you really need to listen to.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
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Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
Holiday Greetings. Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message. 8. Advertise Holiday Sales
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12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
Another possible solution is to give callers who don’t want to leave voicemails other ways to reach you, such as by emailing, texting or visiting your website. “Solve the caller’s problem in the voicemail greeting,” Baldwin suggests. If your outgoing message is informative enough, he says, callers won’t even need to leave a message.
Not everyone will observe the same holidays, and not every business or even member of your team will be around at the same time or even days. It is also completely possible that your business will stay open, but adjust operating hours. Either way, recording a personalized holiday greeting for your business can go a long way in improving your customer’s experience.
Before your first sign-in, the Windstream Voice Mail system uses the system standard greeting, which is described in the Greetings Menu section. First-Time Sign-in If your Voice Mailbox number is the same as your phone number: 1. Dial your Voice Mail access number. • If the system prompts you to enter your PIN, enter the default PIN followed
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.