Note: For the purpose of the survey, Twilio defined “messaging” as SMS (text messaging) and communications sent through messaging apps like Facebook Messenger, WhatsApp, and Snapchat. While that’s not “texting” per se, businesses often manage these channels together through a business texting solution with a universal inbox.
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
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Hi, you have reached (names) voicemail. If you want money or to sell us something, we a) gave at the office, b) already have it, or c) don’t want it. If you are a friend, trying to give us money or just want to talk, then leave a message or try my cell phone number. I don’t know who you are, and I don’t know what you want.
In the side panel, under Business Hours Auto Attendant, click Greeting.
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
2. Straight To The Point Voicemail Greetings. (Insert name) is either away from their desk or on another call. Leave your name, number, and a brief message and (insert name) will return your call within (insert timeframe.)
Here at Voxist we are constantly working to improve the voicemail experience for our customers and their callers. We know that most carriers offer a standard, inefficient voicemail that is time-consuming and cumbersome to use, so we’ve made it our mission to stand out as a smart and personalized voicemail service that’s easy to navigate.
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.
Hi {FirstName}, I’m probably on the treadmill right now, so let me know why you’re calling and I will get back to you when I catch my breath!
3. Stammer-Filled Voicemail Greeting from Jimmy Stewart. Jimmy Stewart, born James Maitland Stewart, has a voice that is unmistakable and 100% unique to him.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
Be unique in your voicemail greetings, add a human touch when creating the message.
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
For business. A smarter phone number. From simple navigation to voicemail transcription, Voice makes it easier than ever to save time while staying connected. Take control of your calls. Forward calls to any device and have spam calls silently blocked. With Voice, you decide who can reach you and when.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
Hi {FirstName}, I’m probably on the treadmill right now, so let me know why you’re calling and I will get back to you when I catch my breath!