01Hello this is [your name], I’m either on another call or away from my desk. Please leave your details, along with a short message and I’ll get back to you. This is created by individual staff for their specific number or extensions. It’s a great voicemail greeting for work when you are on another line or away from your desk.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
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Click Auto Attendant and then select the auto attendant to edit from the list.
With most businesses closing for at least the Christmas-New Year break, it’s important to be prepared and know how to change the messages your prospects and customer hear when they call your business during that period.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
3. Checking Voicemail on the Internet Visit XFINITY Connect online if you are an XFINITY customer and sign in with your User ID and password.
"These sound great. Thanks for the excellent service. We'll be using you again in the near future. Many thanks."
6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.
So who your business primarily serves could impact how many customers you lose by not providing immediate service to customers who call.
In the side panel, under Business Hours Auto Attendant, click Greeting.
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“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
Of course, you NEED a voicemail greeting for the times your salon is closed at least. Here’s a checklist of best practices.
Now, “Hello” is a great way to begin a greeting, but it does not a greeting make. If your business is answering the phone with “Hello” alone, call a company meeting pronto and nix that nuttiness. In fact, a plain “Hello” can be confusing to callers, and it’s likely to make them question whether they’ve dialed the correct number.
A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone. Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
Patrick and Roberta Heaney make sure guests enjoy visits to Mango Salon in Richmond, Virginia, with their Mango Concierge: "Using mobile technology, the Concierge helps guests pre-pay and re-book while still in the chair, saving them valuable time. This convenient service also helps them arrange local lunch or dinner deliveries or that Starbucks drink they didn't have time to grab on the way in. This additional value-added luxury ensures guests have everything they need to enjoy their service."