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You can generate a report that lists all inbound calls that reached the auto attendant service. 1 2
The invention of voicemail in the 1970s made businesses far more efficient. No longer did they need a live person or machine answering their calls, and they benefited from the ease of storing, transferring and managing recorded phone messages in a digital format. .

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Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.

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10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.

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Prospects want to feel confident that they have contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too blunt.

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    “Believe it or not, George isn't at home, please leave a message at the beep. I must be out, or I'd pick up the phone. Where could I be? Believe it or not, I'm not home.” Click here to watch and listen to George’s hilarious voicemail sample.

    2. Visual Voicemail & Missed Call Alerts – InstaVoice. InstaVoice is the only application on the market that allows you to manage not only incoming but also outgoing voice mail.
    The most engaging messages are slightly unique in nature. They combine a mix of clever scripting and music. Slight humour is often used to promote a product or service and is usually quite effective. It's also very important to choose both the written and spoken tone that appeals to the characteristics of your audience. If your target market is the younger generation, a script that includes slang words and is quite laid back would be an excellent choice. If your target market is primarily business professionals, then a more articulate choice of words would be more suitable.

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    You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.

    Enter a few details below and one of our team will give you a call back to arrange a discussion in person. Search Our Blog What Every Small Business Owner Should Know About Professional Voicemail Greetings Posted by John Lee
    BUSINESS TRUNKING Your phone service needs to be able to grow with your company. That’s why we offer SIP trunking that is easily scalable and won’t drain your resources. You get unlimited calling, seamless transfer from PRI to SIP trunks, and plenty of channel-related options.

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    Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.

    2. Straight To The Point Voicemail Greetings. (Insert name) is either away from their desk or on another call. Leave your name, number, and a brief message and (insert name) will return your call within (insert timeframe.)
    Katharine Hepburn’s iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting. Click here to hear how Hepburn brings these words to life.

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    Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
    Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.

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Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.

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Jackie Manici, co-owner of Paul Kenneth Salon and Spa in Woburn, Massachusetts, says new guests to their salon are surprised by two things: “When they arrive, they see their names posted on our Welcome Board, and they are offered a latte, cappuccino or tea. Guests have actually posted on City Search about how special this makes them feel.”

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“Thank you for calling (Brand Name), (tagline). My name is (agent name), may I ask who is calling? (client speaks) How can I help you today, (client name)?”

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