Does your company greeting accomplish everything it needs to create a satisfactory customer experience? Let’s take a look at four things your greeting should accomplish, and a few great examples of what this would look like.
It’s hard to answer the phones 24/7. But your customers don’t just call during business hours. And whether your employees are busy or everyone’s out of the office, it’s important to have somewhere to direct your overflow calls. Numerous phone answering services have evolved to support businesses by picking up the calls they can’t handle, including virtual receptionists, auto attendants, call centers, and text answering services like Numa.
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1. [FREE] Pre Recorded Answering Machine Messages | HOT. Take a look at these original greetings that will make your friends and family call again and again.
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Calls to your phone line can simultaneously ring up to three additional phone numbers. The incoming call will be connected to whichever phone answers first.
“Hello, this is Morgan Freeman. I wish I could tell you that Morgan Freeman was available to take your call. I wish I could tell you that, but this is no fairytale world. Morgan Freeman is gone now; to where I cannot say. But if you’re lucky, I might just call ya’ back. Get busy leavin’ your message.”
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
When people call your main company phone number, a professional sounding greeting helps you welcome callers, creating a great first impression and providing them with any instructions or information you want to share.
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
Or, from any phone, call your business phone number, and then press * to skip the voicemail greeting. Enter your mailbox PIN. For mailbox settings, press 4. For greetings, press 3. Do one of the following, and then follow the prompts: To record a personal greeting, press 1. To record an extended absence greeting, press 2.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
Select the function you want to assign to each number or function key on the dialpad.
"Business owners may not always be available to answer live calls, which makes voicemail still a necessary function," says Hinze. However, Hinze says that the way businesses use voicemail has changed radically. How to Create or Change Outgoing Voicemail Messages Last updated Save as PDF
With that said, we thought it would be a good idea to provide you with a few examples of voicemail greetings. As you read through these, keep in mind that the effectiveness of your voicemail greeting is one-quarter what you say, and three-quarters how you say it.
Under Message Storage, select one of the following options:
Note: To change your Auto Attendant greeting in Account Manager, the legacy version of 8x8 Admin Console, click here.