How to Make a Great Company Phone Greeting. Business Phone Customer Experience Customer Service Small Business Small Business Blog …
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
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Users can choose to change these settings in the Calling User Portal. Any changes made to these settings from the user will be reflected in both the Calling User Portal and Control Hub. Configure Additional Voicemail Settings for a User These additional settings can be configured with other voicemail settings for users in Control Hub.
This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
No matter the time, no matter your location, our team backs your business communications around the clock with free phone, email, and chat support.
Note: For the purpose of the survey, Twilio defined “messaging” as SMS (text messaging) and communications sent through messaging apps like Facebook Messenger, WhatsApp, and Snapchat. While that’s not “texting” per se, businesses often manage these channels together through a business texting solution with a universal inbox.
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
In the side panel, under Business Hours Auto Attendant, click Menu.
Back in 1997, Seinfeld’s character, George Costanza, attempts to avoid a breakup call from his girlfriend and we hear his comical outgoing machine recording.
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14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
We provide the best and most experienced voice talent in the industry, along with a rigid post-production process to insure the best possible sound for your specific application. The growth of our company and our reputation in the industry is based on us getting it right, time after time. You can depend on Holdcom, the company behind the Audio Production Store, to provide voice production of the highest quality.
First impressions matter, and even if someone is familiar enough with your business to get on the phone and reach out, that first call can have a big impact on how they perceive your business.
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
This is my first time setting up my auto-attendant / phone tree and I’m not sure what to do. Can you help determine what we’ll need?
4. List extension numbers of available departments or employees - whichever is applicable to your organization- so that your callers would immediately select the right option. For example: