First impressions matter, and even if someone is familiar enough with your business to get on the phone and reach out, that first call can have a big impact on how they perceive your business.
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
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In 2006, Google launched their click-to-call feature, allowing people to call a business right from the search engine results page. Seven years later, they checked in to see how and why people were using it. They surveyed 3,000 smartphone users between the ages of 18 and 74 and found that 59 percent of them chose to use click-to-call because they thought it would be the fastest way to get a response from the business.
15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
In the side panel, under After Hours Auto Attendant, click Greeting. Edit Holiday Schedules for Auto Attendants
VirtualPBX offers a great mid-range solution for greetings and recordings with in-house talent. Simply choose between male and female voices, type out a script including any necessary pronunciation guide, and your recorded phone greeting will be ready in 3-5 days and costs $10 for every block of 30 words.
Not everyone will observe the same holidays, and not every business or even member of your team will be around at the same time or even days. It is also completely possible that your business will stay open, but adjust operating hours. Either way, recording a personalized holiday greeting for your business can go a long way in improving your customer’s experience.
Whether you need a few prompts in English or multilingual prompts for an elaborate multilingual IVR system, Holdcom has the experience to help your organization make a sound impression.
If you need assistance with your script, please inquire about our voiceover script writing service by utilizing our contact form. We also have the ability to add any royalty-free background music to any voiceover order for only $5. You can indicate the type of music when ordering.
In the side panel, under Business Hours Auto Attendant, click Menu.
Thanks for calling (ABC Inc). The office is closed in observance of the holiday. We will re-open Monday the 7th at 8am. If you need assistance, use our online form to email us or you can leave a message after the tone and a representative will call back when we return to the office. Thank you.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address]. Thanks, and I'll see you in [month you'll be back in the office]."
So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
12. Hi, this is [your name]. I’m away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.
Select Phone Features. Under Call Forwarding, look for the 10-digit phone number following Forward to Voice Mail. That 10-digit phone number is your access number. Note: Keep in mind that when calling into voicemail remotely, you may incur additional access charges for non-local calls, hotel services charges, or cellular charges.
Hi. I am probably home, I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!