Website: https://www.att.com/support/smallbusiness/article/smb-local-long-distance/KM1200757
“Local” includes the United States of America (50 states including Alaska and Hawaii as well as Puerto Rico), Canada, and Mexico.
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Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
“Thank you for calling (Brand Name), (tagline). My name is (agent name), may I ask who is calling? (client speaks) How can I help you today, (client name)?”
4. Hi, thanks for calling GetVoIP. We would love to help you out in anyway we can, but these Holidays are keeping us from getting anything done! We will be returning to the office after the New Year on Jan 2nd, but feel free to head over to our website GetVoIP.com to learn what you can. Happy holidays!
Packages start at $50 for studio-quality, professional phone greetings, prompts & messages on hold.
On the Menu page, under both the Business Hours and After Hours tabs, use the drop-down to assign each keypad number to their function. Click Next.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
Given the choice, a lot of consumers would prefer to send your business a text than leave a voicemail.
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(This is why so many businesses use Numa to automate repetitive interactions—so every customer gets served.)
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
At Lavish Color Salon in Cleveland, Ohio, Owners Tracey and Anthony Cirino customize how the front desk answer the phones each month. For example, here's what they used in February for Valentine's: "Love is in the hair at Lavish Color Salon, this is Megan, how may I assist you?"
It’s sad to say, but waiting on hold has become so normalized that consumers assume that they won’t get the immediate service they need when they call a business. In a survey commissioned by Avochato, 92 percent of respondents said they expected to spend five minutes on hold before speaking to a real person.
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Website: https://www.cox.com/residential/support/setting-up-voice-mail-greetings.html