For decades, businesses have been teaching consumers that when they want to get service over the phone, calling is the best way to do it. We display phone numbers online, in phone books, on ads, and in numerous other mediums.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
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With cosmetology schools and the students they graduate on the decline and competition for talent ramping up, salon owners are finding it increasingly more challenging to recruit and retain talent. That perfect storm is encouraging many salons to get creative when it comes to connecting with emerging talent while solidifying the cultures that keep new hires on staff long term. Subscribe to Our Newsletter By clicking the submit button below, you are agreeing with Bobit Business Media’s Privacy Policy and this outlined level of consent. Email address Sign Up Read the latest issue of Salon Today Past issues Subscribe Topics Salon Management Marketing & Advertising Technology Design Events News Awards & Contests Essentials Articles Products Photo Galleries Videos How-To Webinars Services About Us Contact Us Feedback Advertise Subscribe Privacy Policy Reprint and Licensing Requests Job Board Topics Salon Management Marketing & Advertising Technology Design Events News Awards & Contests Essentials Articles Products Photo Galleries Videos How-To Webinars Services About Us Contact Us Feedback Advertise Subscribe Privacy Policy Reprint and Licensing Requests Job Board Follow Us © 2021 Salon Today. All Rights Reserved. Bookmarked content can then be accessed anytime on all of your logged in devices! Toggle navigation Home How it works? Features Pricing Support My Account Sign up
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
For any SpringCom Yealink phones bought via Infiniti. Please call the SpringCom support team on 1300 857 194.
8. Voicemail – Faster emails. While this voicemail app may be relatively new as compared to some of its noted rivals, it can prove to be quite helpful. It features a pretty light interface that makes navigation a breeze.
For the safety of our team and our customers during the pandemic, [LinkedPhone] is currently closed until further notice. We are grateful for your ongoing support and patience during this time and we look forward to reconnecting with you as soon as possible. Please visit our website or social media channels for updates. Stay safe and healthy.
If you are going to make your business voicemail greeting humorous in some way, it should be tasteful and aligned to your service or brand. It should not get in the way of giving customers enough information when they call.
-…and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Jackie Manici, co-owner of Paul Kenneth Salon and Spa in Woburn, Massachusetts, says new guests to their salon are surprised by two things: “When they arrive, they see their names posted on our Welcome Board, and they are offered a latte, cappuccino or tea. Guests have actually posted on City Search about how special this makes them feel.”
Check your voicemail on iPhone. In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.
3. Always apologize for not being able to take their call Provide a sincere assurance that somebody will get back to them as soon as possible. For example:
This after-hours voicemail greeting lets callers know they’re calling outside normal business hours.
Recording voicemail greetings for your business or personal life requires a separate list of priorities, because they are being used for two distinct purposes and will be heard by two very different types of callers. I have a friend with two cell phones - one for work, and one for personal calls - and if you call both lines, you would never know it's the same person. While the message on his personal line might not be ideal, he took the time to record a professional voicemail message for his business phone, which makes it stand out.
At Bella Salon and Day Spa in North East, Pennsylvania, owners Darlene Youngs, Cheryl Phillips and Stephanie Dowd, acknowledge that clients have a choice with their scripted greeting: “With all the choices you have, we truly appreciate you choosing us.”