2. Hello you’ve reached Matt Grech, I’ll be out of the office for the next few days due to the holidays. Feel free to leave a message, or you can shoot me an email at Matt@GetVoIP if something urgent pops up. I’ll be sure to get back to you as soon as I return to the office. Happy holidays!
But texting streamlines the entire process. And the COVID-19 pandemic quickly transformed this luxury service into a basic purchasing method consumers expected businesses to facilitate. And while we had seen restaurants and big box stores dabble with curbside pickup before the pandemic, innovative businesses in other categories quickly developed clever curbside experiences. Healthcare providers, salons, and other companies have essentially used “curbside pickup” to create safer and more comfortable curbside check-ins. Customers pull into the parking lot, check-in via text, and sit comfortably in their car, awaiting a text back telling them when it’s time to come in for their appointment.
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Click on Audio Library Click Add Audio Speak into your mic to get level then click Next
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
Unfortunately, sometimes things get too busy in the salon for it to be possible to have a staff member only on reception duty. As a result, you rely on a salon voicemail greeting to do the job. But is it doing the job?
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8. Base Visual Voicemail. Base Visual Voicemail is one of the top-rated voicemail apps till now, developed by Telenet Group. This app was designed with an aim to give you a wonderful experience while checking on voicemails while offering a great range of features to view and manage your calls and voicemails with ease.
“Good morning and thank you for calling Orange Theory Fitness, this is Julia speaking. How can I help you reach your fitness goals today?”
Does your salon offer Online Bookings? If so, slip that information in your recording. Drive bookings IN. Here’s why Online Bookings are the biggest opportunity you’re missed out on if you don’t offer them.
The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
- Thank you for calling (Company Name- San Francisco). You have reached us after our offices hours so please select from the following menu options to leave a message.
11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
Calls diverted to the voicemail box of a department that doesn’t have active reception staff.
For Platinum and Maintenance Contracted clients, please use your normal contact numbers and process to contact us throughout the holiday period. (Your SLAs continue through the break)
You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.