Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.
Assign a Voicemail box for every user and group on your planReceive notifications through email and phoneRecord custom messages to address your callersPlans and Pricing
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*** IMPORTANT: If you have professional recordings already uploaded to your system YOU MUST CONTACT US FIRST before changing anything you these changes below may overwrite your day to day professional recordings. Call us on 1300 889 792 ***
Verbal Content – generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.
That means when you need a client to send you some paperwork or change their appointment time, they’ll never even know. You just have to keep calling. (Or try a more effective communication channel, like texting.) 21) Only 18% of people listen to voicemails from phone numbers they don’t recognize
We are actively reaching out to all patients who were affected by cancellations or changes by phone and email.If this is an administrative matter related to billing or appointments, we ask that you call us during our normal business hours. If this is an urgent matter concerning patient health needs and you need to speak to a provider on call, please press 1 and our answering service can help you."
Auto-Attendant System Greeting and Company Name recordings are maintained in their own libraries for easy reference and clean organization for your entire teamView your library and update your recorded phone greeting at anytime, anywhere you have internet accessCreate different daytime and nighttime greetings and use our Day/Night scheduler to automate what your callers hear during different hours of the dayOrder Phone System Greetings or Create Your OwnUpload Your Own Greetings
The best text-to-speech voices don't sound robotic at all. Do a "text to speech" search in Google to explore your options. Type in your script and presto! You'll get an instant greeting with a natural sounding voice. You can select from a broad spectrum of male & female voices with any local or foreign accent you choose. LinkedPhone offers text-to-speech built right into our software. It's super popular and our users love it!
Rollover Hunting is a feature that is managed by the Account Manager or Phone Manager. It allows incoming calls to your primary phone line to roll over to the next available line and, if al l lines are busy or not answered, the call can roll over to voicemail. It will hunt through all lines in the group once to find an idle line. You can configure multiple hunt groups and the number of rings before the call is routed to the next li ne. Each hunt group must have a minimum of two lines and a unique primary number. There are three hunt sequence options:
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.
When there is a Voice mail waiting to be checked there will be an intermittent/stutter dial tone when the receiver is picked up or if the phone may have a red flashing light if it is equipped with a "voice mail waiting" indicator. NOTE: A total of 100 voicemail messages can be stored on the Sparklight Voicemail service. Voicemails are not
2. My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP
When there is a Voice mail waiting to be checked there will be an intermittent/stutter dial tone when the receiver is picked up or if the phone may have a red flashing light if it is equipped with a "voice mail waiting" indicator. NOTE: A total of 100 voicemail messages can be stored on the Sparklight Voicemail service. Voicemails are not