The second you’re on the opposite end of an automated voice directory, what’s the first thing that you typically hear?
Please leave us a message with your details and we will get back to you when the office resumes.
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Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.
The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.
Hi, you have reached …. Please leave your name, phone number and a message and if we like it we will return your call.
Alexander Graham Bell originally suggested 'ahoy' be adopted as the standard greeting when answering a telephone, before ' hello ' (suggested by Thomas Edison) became common. Business VoIPHosted PBXSIP TrunkingEnterprise VoIPCall Center SoftwareUnified CommunicationsWeb ConferencingTeam CollaborationResidential VoIP
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
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Click on Audio Library Click Add Audio Speak into your mic to get level then click Next
Custom Greeting—Upload an audio file, or record a greeting using the recording function.
6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.
39. Hi, this is [your name]. I’m not at my desk right now, so leave a message and I’ll call you back within 24 hours.
“Good morning and thank you for calling Orange Theory Fitness, this is Julia speaking. How can I help you reach your fitness goals today?”
No, the voice mail on your phone can only be deleted through your Cox Business voice service or a cell phone. We recommend that you delete all audio files after listening to them since these files are large and will decrease your email storage capacity. (Note: Voice Mail older than 31 days will automatically be deleted from the mailbox.) The voice mail message can be transcribed up to 90 seconds. You can call your voice mail number or play the .wav file to listen to the entire message. I checked the box to receive Text (or audio) but did not get the email. What happened?
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Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.