Category: Cell Phone, Phone Number, Mobile Phone, Electronics, Computer Show more
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You’ve probably heard people argue that most consumers want to talk to a real person on the phone. Nobody likes speaking out loud to an auto attendant and trying to guess what it can understand. But according to ZipWhip’s survey of 1,000 consumers, there’s a different channel most people would prefer to use for customer service: texting.
Make sure to keep your voicemail greeting fresh and new. In fact, updating your voicemail regularly will ensure that people actually listen to your message. Anytime you are on vacation, at a conference or other industry-related event, change your greeting to reflect where you are at.
Website: https://www.slybroadcast.com/blog/how-to-leave-a-professional-voicemail.php
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
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Written by Aja Frost @ajavuu
If you choose to do this, make sure you develop a discipline. If you say you return calls within 2 hours, it needs to be 2 hours. Delivering on what you promise is what’s going to make your customer service stand out when it comes to busy times and people reaching your voicemail.
Note: For the purpose of the survey, Twilio defined “messaging” as SMS (text messaging) and communications sent through messaging apps like Facebook Messenger, WhatsApp, and Snapchat. While that’s not “texting” per se, businesses often manage these channels together through a business texting solution with a universal inbox.
Alerts you with a special tone when someone else is calling you while you are already on the phone.
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
Website: https://www.amazingvoice.com/blog/10-best-professional-voicemail-greetings
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Keep those communications personal – we don't want our clients to think that we are robots!