Whether you need phones for opening a new office, supporting employees working from home, or it’s time to update your business phone system, we have done all of the research and tested over 25 small business phone systems to prepare the list of our best Top 5 most recommended business telephone systems. The manufacturer must be reliable, with a proven history and warranty support. Be the most affordable for a small business to purchase and maintain. Be future proof — compatible with standard analog landline telephone service or VoIP cloud phone service. Provides feature to transfer calls to a cell phone, a smartphone app, and supports mobile and home office employees. Must have the essentials: automated attendant call tree menus, voicemail to email, intercom, call forward, transfer, and music on hold.
27. Hi, It’s [your name] of [your company]. I’m in a meeting at the moment. Please leave your message and contact information, and I will get back to you within [realistic timeframe]. Thank you for calling.
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43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
Back in 1997, Seinfeld’s character, George Costanza, attempts to avoid a breakup call from his girlfriend and we hear his comical outgoing machine recording.
-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
On hold messages can be recorded for many purposes, such as promoting your business, answering FAQs or announcing important customer service information. It's important to be clear in the message you are trying to get across. Confusion leads to disengagement and reflects badly on the brand. Determining your callers' wait times is necessary to determine the required length of the on-hold message. Making the recording too short can lead to the message being played too many times. This can be repetitive and lose the caller's attention while they hold.
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You’re ready to write up the company greeting that your staff and call center agents can use to best serve your customers.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Website: https://www.voicemail-greetings.com/000-selection-of-voicemail-greetings.html
Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
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A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
Website: https://saraharpminter.org/answer/pre-recorded-answering-machine-messages
Your business phone system is a crucial asset, and there are numerous ways you can use and improve it to better serve your customers and achieve your business goals. But it’s hard to make smart, strategic decisions without data.
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